Privacy Policy
At bdebaji, your privacy is a priority — not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we use and protect it, and what rights you have over your own information.
Information We Collect
When you access or use the bdebaji platform — whether through a desktop browser, mobile browser, or any other means of access — we collect certain categories of personal information. The specific data we collect depends on how you interact with the platform, including whether you are a registered account holder or a visitor browsing without an account.
We collect personal data only to the extent necessary to deliver our services, comply with applicable legal obligations, protect the security of our platform and users, and improve the overall quality of the bdebaji experience for players across Bangladesh.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, National ID (NID) number, passport number | During account registration and KYC verification |
| Contact Data | Mobile number, email address, residential address (Dhaka, Chittagong, Sylhet, etc.) | During registration and account updates |
| Financial Data | bKash or Nagad mobile wallet number, Rocket account number, bank account details, transaction history | During deposit, withdrawal, and payment verification |
| Usage Data | Pages visited, bets placed, games played, session duration, click patterns, device type | Automatically during platform use |
| Technical Data | IP address, browser type and version, operating system, time zone (BST/UTC+6), referring URL | Automatically on each platform visit |
| Communications Data | Support emails, live chat transcripts, feedback submissions | When you contact our support team |
| Verification Documents | Scanned copies of NID, passport, utility bills, bank statements | During KYC and enhanced due diligence reviews |
Where you choose not to provide personal data that is marked as required during registration or verification, bdebaji may be unable to provide the relevant services to you. Optional data fields are clearly marked and your decision not to complete them will not affect your access to core platform features.
How We Use Your Data
bdebaji uses the personal data we collect strictly for the purposes described in this Privacy Policy. We do not use your data for purposes that are incompatible with those originally disclosed to you. The legal basis on which we rely to process your data is noted alongside each purpose below.
- Account Creation and Management To register your account, verify your identity, and maintain your account settings and preferences. Legal basis: performance of a contract with you.
- Payment Processing To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank accounts, and to maintain transaction records. Legal basis: performance of a contract.
- Identity and Age Verification (KYC) To verify that you are at least 18 years of age and that your identity matches the registration details provided. Legal basis: legal obligation and legitimate interests.
- Fraud Prevention and Security To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover, and other illegal activities on the platform. Legal basis: legal obligation and legitimate interests.
- Responsible Gaming Compliance To monitor gambling patterns, enforce deposit limits and self-exclusion requests, and fulfil our responsible gaming obligations. Legal basis: legal obligation and legitimate interests.
- Customer Support To respond to your queries, resolve disputes, and maintain records of communications with our support team. Legal basis: performance of a contract and legitimate interests.
- Platform Improvement To analyse usage patterns, diagnose technical issues, and improve the performance, design, and content of the bdebaji platform. Legal basis: legitimate interests.
- Promotional Communications To send you information about bonuses, promotions, and offers relevant to your use of bdebaji — but only where you have given your consent to receive such communications. You may withdraw this consent at any time. Legal basis: consent.
Data Sharing & Disclosure
bdebaji does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
- Payment Service Providers We share necessary financial data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank to facilitate your transactions. These providers process your data only as required to complete the payment and are bound by their own privacy obligations.
- Game Content Providers To enable casino and slot games on the platform, technical session data may be shared with game studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming. This is limited to session identifiers and game outcome data and does not include your full personal profile.
- Identity Verification Partners During KYC checks, document images and identity data may be shared with third-party verification service providers operating under strict data processing agreements with bdebaji.
- Legal and Regulatory Authorities We may disclose your personal data to law enforcement agencies, financial intelligence units, or other government bodies where required to do so by applicable law, court order, or regulatory directive — including anti-money laundering (AML) reporting obligations.
- Analytics and Security Providers Aggregated, anonymised usage data may be shared with analytics service providers to help us understand platform performance. This data cannot be used to identify individual users.
Cookies & Tracking Technologies
bdebaji uses cookies and similar tracking technologies — including local storage, session storage, and pixel tags — to operate the platform effectively, remember your preferences, and understand how users interact with our site. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot harm your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform operation — user session management, login state, security tokens, CSRF protection | Session / up to 24 hours |
| Functional | Remember your preferences such as language, odds format, and display settings | Up to 12 months |
| Performance / Analytics | Collect anonymised data on page visits, load times, and navigation paths to help us improve the platform | Up to 24 months |
| Security | Detect unusual login activity, prevent fraud, and identify suspicious access patterns | Session / up to 30 days |
Most browsers allow you to control cookies through their settings. You can choose to block all cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will prevent you from logging in to or using core features of the bdebaji platform. Disabling functional or analytics cookies will not affect your ability to place bets or access games.
bdebaji does not use third-party advertising cookies or cross-site behavioural tracking technologies. Any analytics data collected through cookies is processed in anonymised, aggregated form and cannot be used to identify individual users.
Data Security & Retention
bdebaji implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated regularly in line with industry best practices.
- SSL / TLS Encryption All data transmitted between your device and the bdebaji platform is encrypted using industry-standard SSL/TLS protocols. Our website operates exclusively over HTTPS to ensure the confidentiality and integrity of data in transit.
- Encrypted Storage Sensitive data at rest — including identity documents and financial records — is stored in encrypted form on secured servers with access restricted to authorised personnel only.
- Access Controls Access to personal data within bdebaji is limited on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
- Intrusion Detection and Monitoring bdebaji employs automated monitoring systems to detect and respond to unusual access patterns, potential breaches, and suspicious activity in real time.
- Data Retention Periods Personal data is retained only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations.
When your personal data is no longer required and the applicable retention period has expired, bdebaji will securely delete or anonymise it. Anonymised data may be retained indefinitely for statistical or analytical purposes, as it can no longer be linked to any identifiable individual.
Your Privacy Rights
As a user of the bdebaji platform, you have a number of rights in relation to your personal data. We are committed to honouring these rights and responding to requests in a timely and transparent manner. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request" along with your registered account details for verification purposes.
- Right of Access You have the right to request a copy of the personal data that bdebaji holds about you. We will provide this information in a clear and structured format within a reasonable timeframe following a verified request.
- Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update many details directly through your account settings page.
- Right to Erasure In certain circumstances, you may request that we delete your personal data. Please note that this right is subject to limitations where we are required to retain data to comply with legal obligations — for example, AML record-keeping requirements that apply for a minimum period after account closure.
- Right to Restrict Processing You may request that we limit the way in which we process your data in certain circumstances, such as while a rectification request is being reviewed or where you have objected to processing based on legitimate interests.
- Right to Data Portability Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to Object You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
- Right to Withdraw Consent Where we process your data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Third-Party Services & Links
The bdebaji platform integrates with a number of third-party service providers to deliver certain features and functionality. These include payment processing providers (bKash, Nagad, Rocket, Upay), casino game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), and identity verification services. Where personal data is shared with these providers, it is shared only to the extent necessary for the relevant service, and all providers are required to maintain appropriate data protection standards.
bdebaji is not responsible for the privacy practices of third-party providers. When you interact with third-party payment interfaces — for example, the bKash or Nagad payment gateway during a deposit — your interaction is governed by that provider's own privacy policy in addition to this one. We recommend that you review the relevant privacy policies of any third-party services you use in connection with your bdebaji account.
The bdebaji website does not contain links to external third-party websites for general browsing purposes. All links on the platform lead to internal bdebaji pages or to integrated payment and game interfaces that are necessary for platform functionality.
Policy Updates & Contact
bdebaji reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing practices, new services offered on the platform, or feedback from users and regulators. The date of the most recent revision is always displayed at the top of this page.
Where a change to this Privacy Policy is material — meaning it significantly affects the way we process your personal data or the rights available to you — bdebaji will notify registered users by email to the address on their account prior to the change taking effect. For minor or clarificatory changes, updating the "Last Updated" date on this page constitutes sufficient notice.
Your continued use of the bdebaji platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision, you should cease using the platform and contact us to close your account and request deletion of your personal data where applicable.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdebaji processes your personal data, please contact our dedicated privacy team using the details below. We are committed to addressing all privacy enquiries promptly and transparently.
How bdebaji Protects Your Privacy
SSL Encryption
Every connection to bdebaji is protected by SSL/TLS encryption. Your personal details, payment information, and account credentials are transmitted securely over HTTPS at all times — never in plain text.
No Data Sales
bdebaji does not sell, rent, or trade your personal data to advertisers or third-party data brokers under any circumstances. Your information is used exclusively to deliver and improve our services to you.
Minimal Data Collection
We collect only the data that is genuinely necessary to operate our platform, verify your identity, process payments, and comply with legal requirements. We do not collect data speculatively or unnecessarily.
Your Rights, Respected
Access, correct, delete, or export your personal data at any time by contacting our support team. We honour data subject requests promptly and without placing unnecessary barriers in your way.
Secure KYC Process
Identity documents submitted during KYC verification are stored in encrypted form, accessible only to authorised verification staff, and deleted promptly once verification is complete and retention obligations are met.
Breach Notification
In the unlikely event of a data breach affecting your personal information, bdebaji will notify you directly by email as promptly as possible, explain what happened, and outline the steps we are taking to protect you.
Ready to Get Started?
Now that you know how bdebaji handles your data, explore everything our platform has to offer — from live cricket betting and premium slots to a full casino experience built for players across Bangladesh. Your privacy is protected every step of the way.